UBC — AI Solutions

Audit — Dynamic Documentation Platform

Living documentation that stays in sync with engineering, cloud, AI, and compliance activity. Documents update themselves as the organization changes.

Back to library
SOP
Fresh

SOP-PM-06 — Risk & Issue Management

Identifies, assesses, treats, and tracks project risks and issues.

Owner: PM GuildApprover: PMO DirectorVersion: 3.2Updated: 12/7/1969

1. Purpose

Manage uncertainty and resolve issues before they threaten project outcomes.

2. Scope

All projects.

3. Definitions

  • Risk — An uncertain event with a potential effect on objectives.
  • Issue — A realized risk or an event now impacting the project.

4. Roles & Responsibilities (RACI)

ActivityRACICadence
Maintain RAID logPMPMO DirectorTeamSponsorWeekly
Escalate high risksPMPMO DirectorSponsorSteeringAs needed

5. Procedure

  1. Log risks and issues in the RAID log with owner and due date.
  2. Score risks (L × I) and select treatment.
  3. Review the RAID weekly with the team; monthly with Steering.
  4. Escalate risks ≥ 15 or Sev 1 issues within 24 hours.

6. Inputs & Outputs

Inputs

  • Prior lessons learned
  • Team input

Outputs

  • RAID log
  • Escalations

7. Controls & Metrics

MetricTarget
Weekly RAID reviews≥ 95%
Escalations acknowledged within 24h100%

8. Exceptions & Escalation

  • Multi-project risks are escalated to Portfolio Risk.

9. Records & Retention

RecordRetention
RAID logsLife of project + 3 years

10. Related Documents

  • SOP-QMS-06
  • SOP-PM-04

11. References

  • PMBOK 7 Uncertainty
  • ISO 31000

12. Revision History

See the Versions tab for the full change history maintained by the Auto-Doc Engine.

Document code: SOP-PM-06 · Aligned to PMBOK 7 Uncertainty / ISO 31000. Controlled document — reproduction outside the UBC QMS requires the Quality Manager's approval.

Suggested by AI
No suggestions right now.
Frameworks
PMBOK 7
PRINCE2
ISO 9001