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SOP-PM-02 — Stakeholder Register & RACI

Identifies stakeholders and documents responsibilities via RACI.

Owner: PM GuildApprover: PMO DirectorVersion: 2.5Updated: 11/7/1969

1. Purpose

Ensure every project has a current stakeholder register and a clear RACI.

2. Scope

All projects.

3. Definitions

  • Stakeholder — Anyone who affects or is affected by the project.
  • RACI — Responsible, Accountable, Consulted, Informed.

4. Roles & Responsibilities (RACI)

ActivityRACICadence
Identify stakeholdersPMPMO DirectorSponsorTeamPer project
Author RACIPMPMO DirectorFunction leadsTeamPer project
Refresh registerPMPMO DirectorTeamStakeholdersMonthly

5. Procedure

  1. Interview sponsor and function leads to identify stakeholders.
  2. Assess power/interest and engagement strategy per stakeholder.
  3. Draft a project-level RACI covering all major deliverables.
  4. Review with the Steering Committee at kickoff.
  5. Refresh monthly and on any material team change.

6. Inputs & Outputs

Inputs

  • Charter
  • Org chart

Outputs

  • Stakeholder register
  • RACI

7. Controls & Metrics

MetricTarget
Projects with current RACI100%
Stakeholder register freshness≤ 30 days

8. Exceptions & Escalation

  • Large programs may require a tiered stakeholder register with sub-project RACIs.

9. Records & Retention

RecordRetention
Register & RACILife of project + 3 years
  • SOP-PM-07
  • SOP-QMS-07

11. References

  • PMBOK 7 Stakeholders, Team

12. Revision History

See the Versions tab for the full change history maintained by the Auto-Doc Engine.


Document code: SOP-PM-02 · Aligned to PMBOK 7 Stakeholders / Team. Controlled document — reproduction outside the UBC QMS requires the Quality Manager's approval.

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Frameworks
PMBOK 7
ISO 9001