UBC — AI Solutions

Audit — Dynamic Documentation Platform

Living documentation that stays in sync with engineering, cloud, AI, and compliance activity. Documents update themselves as the organization changes.

Back to library
AI Agent
Auto-generated
Fresh

Sarah — Coverage Compass Agent Documentation

Voice agent for pre-enrollment screening. Auto-updated on prompt or tool changes.

Owner: AI PlatformApprover: N. HebbertVersion: auto-1.4.0Updated: 12/31/1969

Purpose

Conducts patient screening calls, captures insurance details, and hands off to coordinators.

Tools

  • verify_insurance
  • create_case
  • escalate_to_human (medical emergency trigger)

Guardrails

  • Zero PHI retention post-call
  • Human transfer after 2 off-topic attempts
Suggested by AI
Add prompt version pinning
Recommend pinning prod prompt to v1.4.0 with change window.
Frameworks
AI Governance
HIPAA